90%
of employees remained in work
90%
of employees remained in work
Greater Anglia (GA) is one of the larger UK rail franchises who operate a mix of intercity, commuter, regional and local train services between London and counties in the East.
Back in Action UK have been GA’s sole occupational physiotherapy provider since 2015. At that time, GA wanted to introduce an occupational physiotherapy service in keeping with its focus on becoming an employer of choice and its desire to continue to lead in service and health & safety improvements.
Back in Action UK’s physiotherapy service was set up from the start to include proactive and reactive measures to improve, maintain and restore employee health which would in turn reduce injury rates and the costs of musculoskeletal ill-health and absence.
In order for the service to be effective at achieving these aims, it had to be set up to be easy to use and provide immediate access.