What is Physiotherapy?

Physiotherapists aid in recovery from many physical injuries, illnesses and disabilities with treatment and advice. This includes managing pain that has developed over time with no known cause, or which keeps recurring.

Why have physiotherapy treatment?

Physiotherapy can reduce pain, improves function, and decreases the need for time off work while recovering. Getting it checked early helps to prevent it from becoming worse and speed your recovery.

What does Physiotherapy involve?

The physiotherapist will ask you questions about your symptoms, they will also perform a physical assessment, assessing your movement and performing specific physical testing. From this a diagnosis and suggested treatment plan will be discussed with you. Treatment may involve the following:

• Mobilisations & manipulation of joints
• Advise & education
• Soft tissue massage
• Exercises Movement & postural correction
• Acupuncture
• Taping

Not all these treatment types will be appropriate for all patients, this will be discussed and agreed with you. No treatment will be conducted if you are not comfortable. If physiotherapy is not appropriate for your condition, then we will discuss this and suggest referrals where appropriate.

Who can have physiotherapy?

All employees can have treatment.

How do I make an appointment?

All employees can have treatment.

Just contact us via email or ask your manager. You can make this appointment yourself, as long as you have approval from your manager if your appointment is during working hours. You do not need a referral from the GP or OH to make an appointment.

Do I need to have a work injury?

No. You do not need to have had a work related injury or be absent from work to come for physiotherapy. You could have an injury playing football, doing DIY, or a pain or problem that has started for no apparent reason.

What if I am already having treatment?

We won’t interfere with your ongoing care but aim to assist you further.

If I go see the company physiotherapist, will I be signed off work?

No, this is rare. Our goal is to keep people at work and therefore we will only recommend a period of sick leave if necessary.

Will I be forced into going back to work before I am fit?

No. We work with you, your manager, and other health professionals to get a quick but safe return to work.

Do I have to worry about giving personal information to the physiotherapist?

No. Back In Action UK are compliant with General Data Protection Regulations 2016/679 and have a legal duty to keep information confidential. We will never give any information to your employer or 3rd party without your consent, except when required by law.

Is the physiotherapist qualified and experienced?

All of our physiotherapists are experienced Chartered Physiotherapists registered with the Health Care Professions Council. We act in accordance with the Equality Act 2010 to ensure that all individuals receive fair and equal treatment irrespective of their age, race, religion or belief, disability, sex, sexual orientation, gender reassignment, marital status or pregnancy.

Does the service replace medical care provided by my GP?

No. Our service offers immediate, accessible and professional health advice when you may need it and is complimentary to GP care.

What’s the difference between Physiotherapy at work and NHS physiotherapy?

In terms of assessment and treatment there is no specific difference. Your work physiotherapist however will have a better understanding of the physical demands of your job and how your pain/injury may or may not effect that. Where appropriate your work physiotherapist will advise your manager of what you can and can’t physically do. Any recommendation regarding your work will be discussed with you before it is shared with your manager.