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Privacy Policies

Self Referring Patients (Consenting)

Who we are

Sano Physiotherapy’s registered office is at 42 Lidget Hill, Pudsey, Leeds, LS28 7DR and we are a company registered in England and Wales under company number 7418646. We are registered on the Information Commissioner’s Office Register; registration number Z2626574, and act as the data controller when processing your data. Our designated Data Protection Officer/Appointed Person is Marcus Rogers who can be contacted at compliance@sanophysiotherapy.com

What data we collect

The personal data that we may collect is: – Name, Date of Birth, Home Address, Personal Email, Home Telephone Number, Mobile Telephone Number, Health/Medical Information, Employer, Job Role and Line Manager.

How we collect your data

We collect information in the below ways: –

  • Personal information provided by you, the data subject
  • Occasionally we may contact your GP for additional information with your consent

Why we collect your data

  • To provide you with allied health professional treatment
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and will only be sent on receipt of a double opt-in initial contact form.
  • We may use your data for billing and invoicing
  • We may occasionally use reduced data to perform internal research, statistical analysis and improving our services.
  • We may be required to share your information with regulators (such as the HCPC) when investigating complaints.

You can find the full policy here by clicking the Privacy Policy page for Consenting Self Referring Patients

Referred Patients

Who we are

Sano Physiotherapy’s registered office is at 42 Lidget Hill, Pudsey, Leeds, LS28 7DR and we are a company registered in England and Wales under company number 7418646. We are registered on the Information Commissioner’s Office Register; registration number Z2626574, and act as the data controller when processing your data. Our designated Data Protection Officer/Appointed Person is Marcus Rogers who can be contacted at compliance@sanophysiotherapy.com

What data we collect

The personal data that we may collect is: – Name, Date of Birth, Home Address, Personal Email, Home Telephone Number, Mobile Telephone Number, Health/Medical Information, Employer, Job Role and Line Manager.

How we collect your data

We collect information in the below ways: –

  • Personal information provided by medico-legal/occupational health/other contracted bodies to whom we provide physiotherapy services on a contractual basis
  • Additional information provided by data subjects and/or referring bodies over the phone
  • Face-to-face assessments with data subjects

Why we collect your data

  • We collect your personal data in order to deliver a contracted service and to provide you with allied health professional treatment in line with our contracted referring bodies.
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and will only be sent on receipt of a double opt-in initial contact form.
  • We may use your data for billing and invoicing
  • We may occasional use reduced data to perform internal research, statistical analysis and improving our services.
  • If you were referred to us officially and/or under contract by a third party (such as your employer or a medico-legal company) we may be required to provide occasional summary reports and keep them updated on your progress. If you were referred by your employer this may be to your line manager, occupational health team, or HR team (depending on who referred you)
  • We may be required to share your information with regulators (such as the HCPC) when investigating complaints.

You can find the full policy here by clicking the Privacy Policy page for Referred Patients